AI Lead Inbox: replying to sellers
The AI Lead Inbox turns every seller lead into a two-way conversation. When a seller replies to one of your emails, the message lands in your inbox instead of getting lost in a personal mailbox, and you can answer with a polished reply that the AI drafts in your company's voice.
It is a Marketplace app: you turn it on once for your account, then it appears on every lead.
Turning it on
- 1Go to Marketplace in the left sidebar.
- 2Under Apps (at the top, above Content Packs), find AI Lead Inbox.
- 3Click Enable. It is free.
Only an owner or admin can enable or disable an app. Once enabled, an Inbox appears in the left sidebar and a Conversation section appears on every lead's detail page.
Your Inbox
Click Inbox in the sidebar to see every conversation in one place, like an email client:
- The left side lists each conversation, newest first, with an unread count.
- Click one to open the thread on the right and reply.
- Beside the thread you will see the lead at a glance: its score, status, the recommended cash offer, and one-click links to the connected deal room and transaction.
- A blue number badge on the Inbox sidebar item shows how many unread seller replies you have.
You can reply from the Inbox or from the lead's own Conversation card. They are the same thread.
Replying to a seller
- 1Open the Inbox, or open a lead and scroll to the Conversation card.
- 2Type your reply in the box, or click Draft with AI to have the assistant write one for you.
- 3Review and edit the draft, then click Send.
Your reply goes out as your company (your name, logo, and brand color), not as DispoStack. The seller sees a clean, branded email.
How "Draft with AI" works
The assistant reads the lead's details (situation, motivation, timeline, condition), the latest deal numbers, and the conversation so far, then writes a short, friendly reply in the first person. It never invents facts or states a firm offer. Treat every draft as a starting point: read it, tweak anything that does not sound like you, and send.
Getting notified about new replies
When a seller replies, you get told two ways:
- 1Email: the owner gets a branded "New reply from {seller}" email with a preview and a link straight to the conversation.
- 2In-app: the unread badge on the Inbox sidebar item goes up, and the dashboard "Needs attention" card shows your unread replies.
Opening the conversation marks it read and clears the badge. You can turn the email off in Settings, then Email notifications (under "Sent to you and your team") if you only want the in-app badge.
Auto-send (optional)
In Marketplace, then AI Lead Inbox settings, you can turn on Auto-send. Leave it off to approve every reply yourself (recommended). This setting is saved per account.
Why don't seller replies show up yet?
There is nothing for you to set up. Receiving replies into the conversation is a one-time connection we make on our side (the platform). You do not touch DNS, MX records, or any settings for this.
Until that connection is finished, you can still send replies and draft with AI right now. The moment inbound email goes live, seller responses start appearing in the Conversation thread automatically, for every lead. The card will say "replies land here automatically" once it is on.
Turning it off
Disable the app the same way you enabled it: Marketplace, then AI Lead Inbox, then Disable. The Inbox item and the Conversation section are removed. Your past messages are kept.
Controlling the email
The reply email is the Lead reply notification. Like every email DispoStack sends, you can preview it and switch it off in Settings, then Email notifications (under "Sent to your sellers"). If you turn it off, the Send button will tell you replies are disabled.