Website

Connecting your own domain

Connecting your own domain

Every DispoStack site comes with a free subdomain at no cost — for example yourslug.dispostack.site. You can share this address immediately and it is always active. If you also want your site to live at your own branded domain — like www.sellfastphoenix.com — you can connect it in a few minutes.

Your free DispoStack subdomain

Go to Website in the left sidebar. Under Domains → Your DispoStack address you will see your free subdomain in the format:

https://yourslug.dispostack.site

This address is automatically assigned from your company slug and is always available, even after you connect a custom domain. You do not need to do anything to activate it — if your site is enabled, the subdomain is live.

Connecting a custom domain

If you want to use your own domain, follow these steps.

Step 1: Go to the Domains section

Click Website in the left sidebar and scroll to the Domains card.

Step 2: Enter your domain

  1. 1Type your domain into the Custom domain field — just the hostname, no https://. Examples:

- www.sellfastphoenix.com (recommended for most cases) - sellfastphoenix.com (apex/root domain — also supported)

  1. 2Click Connect domain.
  2. 3DispoStack registers the domain with the hosting infrastructure and immediately shows you a DNS records table.

Step 3: Add the DNS records at your provider

Log in to wherever you manage your domain's DNS (GoDaddy, Namecheap, Cloudflare, Squarespace, Porkbun, etc.) and add the records shown in the DispoStack DNS table. DispoStack detects your DNS provider automatically and shows step-by-step instructions tailored to it — including a direct link to your provider's DNS dashboard:

Domain typeRecord typeHost/NameValue
www subdomain (e.g. www.yoursite.com)CNAMEwwwconnect.dispostack.com
Apex/root domain (e.g. yoursite.com)A@76.76.21.21

If the DNS table also shows a TXT or verification CNAME record, add that too — it confirms you own the domain.

Cloudflare users: set the record to DNS only (grey cloud icon), not Proxied (orange cloud). Cloudflare proxying intercepts the SSL handshake and prevents us from issuing a certificate for your domain.

Step 4: Wait for DNS to propagate

DNS changes spread across the internet gradually — this can take anywhere from a few minutes to 48 hours depending on your DNS provider's TTL settings and your ISP's cache.

While your domain is Pending DNS, DispoStack checks the status automatically every 15 seconds. You can also click Verify / Refresh at any time to trigger a manual check.

When the verification passes, the status badge changes from Pending DNS to a green Live badge — your custom domain is now serving your site with automatic HTTPS.

Step 5: Your site is live on your custom domain

Once active:

  • Visitors who go to your custom domain see your DispoStack lead-gen site.
  • All leads captured through that URL are stored in your account exactly as before.
  • Your original {slug}.dispostack.site subdomain remains active — both URLs serve your site simultaneously.

Disconnecting a domain

To remove your custom domain, click Disconnect next to the domain name and confirm. Your site immediately falls back to the {slug}.dispostack.site subdomain.


FAQ

How long until it's live? Most DNS providers propagate records within 5–30 minutes. Some registrars set a default TTL of 24–48 hours, which is the worst case. If your status is still Pending after 2 hours, double-check that the record type and value exactly match the DispoStack DNS table — a common mistake is adding a CNAME for an apex domain instead of an A record, or copying an extra character in the value.

Can I use a subdomain like www? Yes — www is the recommended approach for most users. Use a CNAME record pointing wwwconnect.dispostack.com (the exact value is always shown in your in-app DNS table). You can also use other subdomains (e.g. leads.yoursite.com) the same way. Apex/root domains (no www) are also supported using an A record.

Can I change my .dispostack.site subdomain (the part before the dot)? Your subdomain is created automatically from your company name when your workspace is set up, and it stays fixed — think of it as your site's permanent built-in address. You don't need to change it: connect your own custom domain (see the steps above) and that becomes the address your visitors and Google see. Your subdomain keeps working quietly in the background so no existing link ever breaks, and we automatically tell search engines your custom domain is the primary one — so the two addresses never compete in search results. This "permanent built-in address plus your own domain for branding" setup is the standard approach used by major hosted website platforms, and it's why the subdomain itself isn't meant to be renamed. Every workspace's subdomain is guaranteed unique, so addresses never collide.

Do I need to keep the DNS record after it goes live? Yes. The DNS record must remain in place permanently. It tells visitors' browsers where to find your site and allows the SSL certificate to stay valid. If you remove the DNS record, your custom domain will stop working and the status will revert to error or pending. Your DispoStack subdomain will continue to work regardless.

Can I connect an apex/root domain (no www)? Yes. Use the A record pointing @76.76.21.21. We recommend www for most setups because it gives you more DNS flexibility, but apex domains are fully supported.

Do I have to own the domain? Yes — you must control the domain's DNS. Entering a domain doesn't make it yours: it only goes Live once its DNS records actually point to DispoStack, which only the real owner/DNS manager can set. A domain you don't control will stay Pending DNS and never go live.

It says my domain is "already connected to another workspace." That only happens when another workspace has the domain verified and live. If a previous attempt was never completed (no DNS ever pointed to it), the stale claim is released automatically — just try connecting again, and if you control the DNS it's yours. If it's genuinely live elsewhere, disconnect it there first.

Will I need to renew the SSL certificate? No. SSL certificates are issued automatically and renewed without any action on your part.

I added the DNS record but the status is still Pending. DNS propagation can genuinely take up to 48 hours. If it has been longer than that: (1) confirm the record type and value exactly match the table shown in DispoStack, (2) check for conflicting records (e.g. an existing A record for www), and (3) if you are on Cloudflare, confirm the proxy is set to DNS only (grey cloud).

The status shows "DNS Misconfigured". Your domain is pointing somewhere other than the correct address, or a Cloudflare proxy is active. Check that the record value exactly matches the DispoStack DNS table, remove any conflicting records, and disable any Cloudflare orange-cloud proxy for that hostname.

Still need a hand? Use the chat in the corner or contact our team.